Our client offers a simple, fast, and affordable e-commerce fulfillment solution for businesses of any size looking to vertically integrate their inventory management and product delivery into one seamless solution rooted in efficiency and excellent customer service.
VP of IT - E-commerce
The VP of IT will spearhead the strategic technology agenda to drive business growth and align with the company’s short and long-term objectives. Reporting directly to the CEO, this role will take ownership of core warehouse management systems and customer interface platforms, ensuring their ongoing development, maintenance, and optimization. The VP will lead a cross-functional team of IT professionals and project managers, focusing on enhancing operational efficiency, improving customer experience (CX), and enabling the company’s digital transformation.
This leader will be responsible for prioritizing technology initiatives that align with business strategies and deliver significant customer and financial impact. They will also guide infrastructure and system integration efforts, improve IT resilience, and manage vendor relationships, ensuring successful delivery within budget and timelines. Fostering a culture of innovation, the VP will mentor and develop team members while supporting a collaborative and inclusive work environment.
Job Type: Full-time
Responsibilities:
- Lead the technology agenda to align with company objectives.
- Take ownership of core warehouse management and customer interface systems from external vendors.
- Oversee development, maintenance, and enhancements of the systems to improve customer experience (CX).
- Prioritize technology enhancements to align with business strategy and drive financial results through operational efficiency.
- Establish processes for continuous data collection to understand market trends and customer needs.
- Guide infrastructure requirements for seamless system integration (APIs, EDI), and improve IT resilience (reliability, disaster recovery).
- Manage internal/external teams, including analysts, project managers, and engineers.
- Evaluate and manage technological vendors, ensuring adherence to budgets and timelines.
- Foster a culture of innovation and mentorship within the team.
- Support a diverse, equitable, and inclusive work environment.
Experience:
- Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred).
- 10+ years of experience in implementing innovative technology solutions.
- Leadership experience in IT departments, managing director-level employees.
- Experience in logistics (transportation, shipping, fulfillment) is required.
- Expertise in shipping integrations (API, label generation, tracking) and e-commerce platforms (Aftership, Shopify, Shipstation).
- Proven ability to manage IT infrastructure, budgets, and technical projects (SOW, UAT, Production Go Live).
- Knowledge of infrastructure management, cybersecurity best practices, and vendor management (RFPs, budget management).
- Familiarity with Advatix Cloud Suite, Netsuite, and Zoho is preferred.
- Alcohol industry expertise is a plus.
- Ability to present complex concepts clearly and manage diverse teams.
- Occasional travel (15%).
This position offers a competitive base salary.
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