Logistics Inside Sales Representative

Our client is one of the largest asset based trucking companies in the US. They own a fleet of over 8,000 dry van trucks running nationally across the 48 states. They started a brokerage in 2008 to move overflow freight off their board and broker out freight from asset-based customers. Their brokerage model is currently based on 100% overflow freight with an opportunity to still break into the market and bring on new organic business.

Logistics Inside Sales Representative:
This position researches, vets, and qualifies assigned prospect accounts. Once accounts have been qualified, this individual solicits business via phone, e-mail, web based platforms, and electronic data interchange.

Responsibilities:

• Develops a strong knowledge of the transportation industry, the company, and the transportation services that the company can offer to customers.
• Keeps up-to-date with industry trends affecting customers to provide creative solutions to their transportation needs.
• Utilizes an assortment of internal and external sales databases, lead generation tools, and networking sites including CRM, Insideview, Hoovers, and LinkedIn to identify, research, and qualify new customer prospects. 
• Transitions customer prospect accounts from qualifying status to soliciting status.  
• Develops cold call strategies and utilizes them to interact with and solicit prospects.
• Collaborates regularly with Outside Sales Representatives.
• Solicits, communicates, and interacts with customer leads via phone, email, and social professional networking sites.
• Exclusively sell company brokerage service offering to potential clients.
• Continually solicits committed and non-committed freight orders from a designated and assigned customer base via a multitude of communication exchanges.
• Develops and maintains strong customer relationships.  
• Interacts with the Pricing Team to provide customers with freight rates for transportation needs or RFPs.
• Assists with seamless transition of trading accounts to operations team to be further developed. 
• Thoroughly notates all account activity in CRM, to include daily solicitation efforts with notes of relevant information from each customer call.
• Performs other duties as assigned.

Experience:

• High school diploma or GED equivalent required. Associate’s degree preferred.
• Minimum 1 – 2 years of work experience in the transportation industry or customer service required.  
• Experience with Customer Service Solicitation, Inside Sales, or Sales preferred.
• Experience working in a deadline driven environment preferred.
• Excellent communication and customer service skills.
• Knowledge of Excel and the Internet.

This position offers a competitive base salary plus benefits.