Carrier Procurement Representative

 Southfield, MI

Job ID:
Job Title:
Carrier Procurement Representative
City & State:
Southfield, MI
Job Region:
Mid Level Independent Contributor
Business Unit:
Carrier Sales (Brokering/Capacity Management)
Service Offering:
Non-Asset (Traditional Brokerage)
Our client provides quality, customized logistics solutions. They are committed to being the industry leader with their success built upon a foundation of customer service, lasting relationship, and a healthy culture.

Job Type: Full-time

Carrier Procurement Representative
This role will be responsible for building strong relationships with carriers and providing excellent follow up and customer service. This position will also be responsible for daily communications with customers and resolving any customer issues in a timely manner. 

  • Develop carrier relationships in order to effectively support our client’s customers.
  • Source, qualify, and add, carriers to our client’s network.
  • Utilize carrier analytics and other internal resources to make informed buying decisions.
  • Engage in daily contact with carriers.
  • Maintain and develop close relationships with carriers through daily communication and create field for long-term and successful collaboration.
  • Secure transportation, match carriers with customers, and maintain positive customer and carrier relations.
  • Identify and troubleshoot issues, think critically, and collaborate cross-functionally to determine the best course of action, and implement solutions.
  • Work closely with the operations managers and sales team to ensure shipments are covered with the best viable option.
  • Oversee carriers to ensure that loads are completed safely and on time.
  • Utilize the Transportation Management System (TMS) to ensure shipment details are accurately entered, communicated, and tracked in the system.
  • Provide consistent and exceptional service levels to carriers and internal customers.
  • Research new carriers in the marketplace, generate leads, and develop new carrier relationships.
  • Other duties as required and assigned.

  • Bachelor’s degree in a related field of study.
  • Minimum of 2 years of sales and industry experience.
  • Excellent sales and negotiation skills.
  • Ability to work cohesively and efficiently on a team.
  • Strong verbal and written communication, interpersonal and customer service skills.  
  • Ability to multi-task and follow through.
  • Energetic, detail-oriented and highly motivated.

This position offers a competitive base salary.

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