Warehouse Operations Manager
They deliver best-in-class customer service, extensive inventories, strategically-placed distribution centers, and value-added marketing and technology platforms to help drive sales and grow tire and automotive parts categories for independent tire retailers, car dealerships and service centers.
Warehouse Operations Manager
Job Type: Full-time; On-site
Responsibilities:
- Assume responsibility for the measurement and effectiveness of all warehouse processes to include inventory management, transportation, customer service and personnel.
- Provide timely, accurate and complete reports on the operating condition of the warehouse as required.
- Communicate issues, programs, decisions and actions to Regional manager and other leaders, and departments as required.
- Assume responsibility for the maintenance of Warehouse facilities including equipment. Ensures that both the inside and outside of the facilities are clean and orderly.
- Work to develop and maintain productive business relations with vendors, suppliers and shippers.
- Provide leadership to assigned personnel through effective objective setting, delegation, and communication.
- Conduct regular meetings to ensure that personnel are well informed of changes in policies and procedures.
- Continually enforce productivity standards.
- Assign and coordinate personnel, scheduling to ensure workload is done efficiently. Keep shifts properly staffed and plans for high seasons.
- Manage the development of warehouse personnel.
- Provide measurable feedback to assigned personnel and suggestions for improved performance.
- Complete new hire 30/60/90-day reviews.
- Formulate and implement employee development plans as needed.
- Work with Human Resources to schedule interviews, hiring, training and managing issues as necessary.
- Proactively manage the safety programs to ensure compliance with policies and regulatory requirements.
- Provide monthly documented safety meetings. Investigate driver vehicle and workers compensation accidents by completing appropriate documentation, investigating incidents and taking corrective action.
- Lead and support loss prevention efforts by ensuring security equipment is maintained and facilities and secure.
- Partner with Sales to ensure the field operations associates are proactive in meeting customer needs.
- Assist with goal-oriented strategic priorities, project management and process improvement initiatives.
- Manage and participate in business acquisitions, warehouse moves and special projects.
- Plan and manage the warehouse operational expenses to meet financial goals and expense policies.
- Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met. Train staff and monitor performance and progress.
- Oversee the planned maintenance of vehicles, machinery and equipment.
- Prepare capital and operational budget for facility.
- Determine efficient layout for smooth flow of products in and out of warehouse.
- Promote goodwill and a positive image of the Company.
- Bachelor’s degree in Business PLUS 2 years warehouse/operations or 6 years warehouse/operations experience.
- Proven leadership skills in a supervisory warehouse, operational or related role.
- Knowledgeable in material handling and inventory documentation.
- Knowledge of budgeting, supply contracts and shipping requirements.
- Excellent math and accounting, and financial interpretation skills.
- Effective communicator to a wide range of people at all levels of the organization.
- Demonstrated leadership ability.
- Strong ability to build and maintain customer and supplier relationships.
- Ability to project a positive image to customers.
- Demonstrated product, technical and customer service knowledge.
- Knowledge in applicable computer software and Microsoft Office applications such as Word and Excel.
- Effective communicator to wide range of people at all levels of the organization.
- Strong problem-solving skills are needed.
- Willing to travel nationally as required.
- Valid driver's license with a good driving record.