Logistics / Dispatch Supervisor – Huntington Park, CA

Location: Huntington Park, California
Type: Direct Hire
Job 12467
Salary: $80,000 — $80,000

Since 1947, our client has had a passion for providing premier hardwood products. Over 70 years and four generations later, what was once a small storefront in Los Angeles has become the nation's preeminent manufacturer of custom designed hardwood flooring, moulding and millwork. They cater to premier residential and commercial projects across the United States. Their seasoned representatives work hand in hand with customers to ensure that their material orders not only meet but exceed expectations.

Logistics / Dispatch Supervisor

Job Type: Full-time; On-site

Responsibilities:

Responsible for the efficient and safe scheduling/execution of the company’s logistics and dispatch
Includes the general management of all Alameda based truck drivers,
Follows all policies & procedures related to BisTrack/any other needs of Dispatch responsibilities
Logging and tracking required documentation in relation to all applicable deliveries,
Informing the truck mechanic of necessary truck maintenance,
Responsible for all order fulfillment paperwork for invoice processing,
The safe loading/placement of material on trucks,
Working with branch managers to provide needed material on transfer trucks
Economical and timely scheduling/ordering of common carriers for nationwide shipments.

In Order of Importance:

1.     Efficiently scheduling drivers/routes for economical deliveries
2.    Ensure customer satisfaction through professional, on time deliveries
3.    Follow strict company policies & procedures related to BisTrack, material handling, and any other policies related to Dispatch department & responsibilities
4.    Schedule/order common carriers for timely and economical nationwide shipping
5.    Communicate with customers & sales representatives about freight details, delivery times, and special handling requests
6.    Handle all paperwork & BisTrack actions related to delivery/fulfilled orders and turning into Credit for invoice processing
7.    Maintain records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
8.    Keeping track of transportation regulations and laws to ensure truck drivers comply
9.    Communicate with Vehicle Mechanic regarding needed maintenance issues
10.   Logging customer complaints to continuously find ways to improve customer service
11.    Daily truck driver inspection reports
12.   File freight claims as needed
13.   Drive forklift as needed
14.   Approximately 6 direct reports

Experience:

High School Diploma or GED
3-5 years of experience as a Truck Dispatcher
Ability to multitask
Basic computer skills
Outstanding Customer Service Experience
Excellent organizational, written and oral communication, and time management skills
Supervisory Experience
In-depth Knowledge of trucking regulations, laws, and reporting requirements
Forklift certified
Bilingual in English & Spanish

Phyiscal Requirements

Must be able to lift, move and handle up to 50 pounds frequently to stack and load finished products for transport to other departments or stock.
Ability to stand/ walk for an extended period of time
Ability to bend, reach, lift, squat, and climb.

Compensation Details: This position offers a competitive base salary.