Director of Carrier Compliance
The Position
Job Title: Director of Carrier Compliance
Job Type: Full-time; Remote
Responsibilities:
- Own and continuously evolve Axle's carrier compliance program, ensuring the framework keeps pace with regulatory change and emerging fraud patterns
- Lead cross-functional rollout of compliance policy updates to Operations, Sales, and Claims teams
- Investigate and respond to carrier fraud indicators, including double-brokering, identity theft, and fictitious carrier schemes
- Manage carrier compliance technology stack (e.g., Highway, MercuryGate) and carrier data field governance
- Manage a team of carrier compliance analysts and develop work flows for emerging shipment-level alerts
- Report on carrier risk metrics, fraud trends, and program performance to department and executive leadership
Experience:
- 10+ years of experience in carrier compliance, transportation risk management, or a closely related field within freight brokerage, 3PL, or trucking
- Working knowledge of FMCSA regulations, broker and carrier compliance programs, and motor carrier authority/insurance requirements
- Experience with relevant technology (e.g., Highway, RMIS, Carrier411, DAT, Bluewire, or similar)
- Familiarity with double-brokering and cargo fraud detection and mitigation strategies
- Strong analytical skills with comfort working in data tables and spreadsheets to identify risk patterns
- Excellent written communication skills; ability to translate policy into clear operational guidance
- People leadership experience or demonstrated readiness to build and manage a team
- Bachelor's degree required; JD, relevant certifications (e.g., CTB, CCTB), or advanced degree a plus
Location: Knoxville, TN
Compensation Details: This position offers a competitive base salary and bonus