Carrier Sales Representative – Orlando, FL

Location: Orlando, Florida
Type: Direct Hire
Job 12216
Salary: $50,000 — $60,000

Our client is a proactive provider of leading-edge logistics, transportation and supply chain management solutions. They are a customer-driven company and strive to provide services that exceed their customer’s expectations. They believe in teamwork, accountability and continually improving their service offerings. Their services include Reverse Logistics, Warehousing, Transportation, Packaging, and Technology solutions. In addition to offering a wide range of supply chain solutions, their thought leadership is unmatched in the greater supply chain. Their philosophy offers flexibility, trust and collaboration with our clients. They aim to provide creative and technology-forward answers to your most pressing business needs. They utilize the latest technology to fulfill your logistical and operational needs.

Carrier Sales Representative

Job Type: Full-time; Hybrid

Responsibilities:

Carrier Network Development: Onboard new carriers, develop pre-existing carrier relationships, maintain carrier contacts and files, and offboard carriers when necessary.
Customer Service: Work with Customer Sales team to accommodate customer deadlines and requirements. Problem solve and apply conflict-resolution skills as needed to ensure customer and carrier satisfaction.
Load Coverage: Post freight opportunities to load boards, receive calls, place outbound calls, negotiate rates, procure carriers for dedicated opportunities, and communicate all load requirements to carriers.
Tracking/Tracing: Proactively check in with carriers, ensure on-time pickup and delivery, communicate any issues to Customer Sales team, and update Transportation Management System (TMS) with actual pickup and delivery times.
Administrative Support: Assist Customer Sales team with Proof-of-Delivery (POD) requests, assist Accounting team with billing discrepancies or questions, and review and process carrier accessorial requests as required.

Experience:

6+ months of Carrier Sales experience with a primary focus on FTL freight.
Accuracy - Ability to perform work accurately and thoroughly.
Communication, Written/Oral - Effective communication skills, both in speaking and in writing.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Negotiation Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a rate, service, or idea.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Compensation Details: This position offers a competitive base salary + commission.