Account Development Executive (Logistics)
The Position
Job Title: Account Development Executive - Logistics
Job Type: Full-time; Onsite
Responsibilities:
- Develop and grow a book of business by establishing relationships with new and existing customers.
- Act as the primary point of contact for customers, handling their freight needs, pricing requests, and problem resolution.
- Entering loads and maintaining accurate load information in PT’s TMS.
- Identify and pursue new business opportunities through prospecting, networking, and referrals.
- Work closely with the Operations Team to ensure customer shipments are covered efficiently and cost-effectively.
- Working with the OPEX (carrier) team to help ensure their dedicated trucks are covered and profitable.
- Communicate customer expectations to the OPEX (carrier) team, ensuring service commitments are met.
- Analyze market conditions and provide customers with insights on pricing and capacity trends.
- Negotiate rates with customers to maximize profitability while maintaining competitive pricing.
- Ensure high customer retention by providing excellent service and proactive communication.
- Maintain accurate records of customer interactions, pricing agreements, and freight transactions.
Experience:
- Existing book of business or proven ability to acquire and grow customer accounts.
- Strong sales and negotiation skills, with a track record of exceeding revenue goals.
- Deep understanding of freight brokerage, market trends, and industry pricing.
- Excellent verbal and written communication skills.
- High level of organization, attention to detail, and time management.
- Self-motivated and driven to continuously expand customer relationships.
- Ability to work closely with internal teams to ensure seamless execution.
Location: Brentwood, TN
Compensation Details: This position offers a competitive base salary and commission