3PL Warehouse Manager (Seattle, WA)
Job Type: Full-time; On-Site
Responsibilities:
- Directs and coordinates operational activities which meet or exceed safety, quality, and efficiency targets.
- Communicate proactively with other shifts, teams, and departments—leading clear shift handoffs and keeping stakeholders aligned on priorities, open issues, and performance so work transitions smoothly across the operation.
- Evaluates, validates, forecasts, and communicates appropriate staffing levels to achieve customer service, productivity, and cost objectives.
- Develops Supervisory Staff to maximize their effectiveness and promote their success.
- Conducts performance evaluations and administers disciplinary follow-up as required.
- Reads, understands, and ensures adherence to all policies, procedures, and Standard Operating Procedures (SOPs).
- Partners with Management Team to develop and implement policies, procedures, goals, and objectives as needed.
- Initiates, innovates, and drives continuous improvement across warehouse systems, processes, and policies.
- Directs and coordinates quality-control and damage-reduction efforts.
- Monitors and audits operations to ensure services are provided efficiently and effectively.
- Maintains and oversees the Team Member Productivity Program.
- Ensures all duties are performed in conformance with applicable safety and security standards.
- Champions Holman’s core business values and maintains reliable attendance at scheduled shifts.
- Performs other duties as assigned or needed.
Experience:
- Bachelor’s degree in logistics, supply chain management, business, or a related field, or equivalent experience.
- Minimum of five (5) years of progressive experience in a fast-paced warehouse or distribution environment, including team leadership. Working knowledge of Six Sigma and Lean Manufacturing principles; Six Sigma Green Belt certification preferred.
- Strong working knowledge of MS Office (Excel, Outlook, and Word) and the ability to quickly master warehouse management systems (WMS) and other internal applications.
- MHE certification (or ability to obtain).
- Ability to work the required schedule, arrive on time, and work alternative schedules to accommodate the needs of the business.
- Ability to communicate effectively, both verbally and in writing, in a courteous and professional manner, and to understand and follow verbal and written instructions.
- Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
- Ability to establish and maintain effective working relationships with customers, co-workers, and management.
- Ability to actively attend to, convey, and understand the comments and questions of others.
- Ability to provide guidance and feedback that helps others strengthen specific knowledge and skills.
- Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
- Ability to grasp and understand business concepts and issues, and to apply them to operational decisions.
- Ability to make sound, timely decisions while following company procedures.
- Ability to develop a vision for the future and create a culture in which long-range goals can be achieved.
- Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions from a variety of technical instructions and variables.
- Ability to apply practical mathematical concepts—such as percentages, ratios, and basic statistics—to analyze operational data, productivity metrics, and budgets.
- Ability to read, analyze, and interpret general business documents, technical procedures, financial reports, and regulatory requirements; to respond to inquiries from customers, agencies, and Team Members; and to present information clearly to management, customers, and staff.
- Ability to perform work accurately and thoroughly, pay attention to detail, and prioritize and handle multiple tasks and projects simultaneously.
- Ability to accept responsibility and account for his or her actions.
- Ability to be dependable and trustworthy.
- Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive and initiative.
- Ability to identify and correct conditions that affect Team Member safety.
Location: Frederickson, WA