Cross-Border Sales Director
Job Type: Full-time; Remote
Responsibilities:
- Build a cross-border (U.S.–Mexico) book of business from the ground up — prospecting, selling, pricing, and closing new customers, then covering and managing that freight cradle to grave.
- Design and document the processes for the vertical: customer onboarding, carrier vetting and onboarding, border-crossing workflows, customs coordination, and service standards.
- Source, qualify, and grow a network of cross-border carriers on both sides of the border, including capacity for specialized freight.
- Navigate the realities of cross-border logistics — customs brokerage coordination, transloading vs. through-trailer decisions, border crossings, and Mexico-side carrier management — supported by our tools and operations team.
- Act as the commercial face of the vertical with customers, carriers, and partners, delivering consultative, solutions-based selling.
- Coordinate with internal operations to ensure execution matches what you sell — on-time performance, visibility, and proactive communication.
- Track and report on the vertical's key metrics (revenue, margin, volume, service levels) and use them to refine the strategy.
- Stay agile and adaptable, embracing challenges as Scout Freight scales and innovates across services.
Experience:
- Education: Associate or bachelor’s degree in marketing, communications, logistics, or a related field preferred.
- Experience: 5+ years in logistics, broker sales, or account management, with familiarity in specialized freight services preferred.
- Cradle-to-grave capability. Experience on both the sales side and the carrier/operations side, with the ability to run a load end to end.
- Bilingual fluency (English and Spanish): Comfortable working commercially with customers and carriers in both languages.
- Strong negotiation and sales strategy skills.
- Heavy haul / specialized freight experience out of Mexico.
- Familiarity with cross-border programs and infrastructure
- Experience standing up a new vertical, desk, or branch (preferred).
- Collaborative team player with adaptability and eagerness to learn.
- Analytical mindset focused on improving processes and outcomes.
Location: Anywhere, USA
This position offers a competitive base salary.