HR Manager
Job Title: Human Resources Manager
Job Type: On-site
Responsibilities:
- Employee Relations & Risk Management
- Serve as the primary Human Resources resource for managers and employees across the organization.
- Review disciplinary matters, assess employee history, ask clarifying questions, identify potential risks, and provide recommendations for appropriate corrective action.
- Ensure disciplinary documentation is properly maintained within Paycom and employee personnel files.
- Conduct and coordinate employee investigations, including gathering facts, interviewing involved parties, documenting findings, summarizing conclusions, and recommending appropriate actions.
- Provide coaching and guidance to managers regarding employee relations, performance concerns, and workplace issues.
- Recommend plans of action to ensure legal compliance and minimize organizational risk.
- Coordinate responses to employment-related claims, including unemployment claims, hearings, appeals, MCAD complaints, and other agency inquiries in partnership with legal counsel.
- Performance Management
- Support managers with employee coaching, counseling, development plans, and performance improvement initiatives.
- Assist with performance management processes and employee development strategies.
- Provide guidance on employee documentation and performance-related decisions.
- Workforce Changes & Organizational Support
- Coordinate reductions in force (RIFs), layoffs, restructures, and employee separations.
- Assist with separation agreements and related documentation in partnership with legal counsel.
- Support acquisitions, divestitures, and entity sales by coordinating confidential employee and benefits data requests.
- Maintain strict confidentiality regarding all sensitive employee and organizational matters.
- Benefits Administration
- Serve as the primary administrator for all employee benefit programs, including medical, dental, vision, life insurance, disability, and voluntary benefits.
- Manage annual Open Enrollment from planning through execution.
- Partner with the company’s benefits broker regarding renewals, plan design changes, market evaluations, and vendor recommendations.
- Review benefit marketing and renewal results and provide recommendations to leadership.
- Coordinate implementation of new benefit plans, vendors, and employee communications.
- Assist employees with benefit enrollment, claims issues, plan changes, and benefit-related questions.
- Reconcile benefit invoices and ensure accurate payroll deductions.
- Participate in retirement plan and Investment Review Committee meetings as required and understand fiduciary responsibilities associated with employee benefit programs.
- Oversee wellness initiatives and employee benefit communications.
- Leave Administration & Compliance
- Administer FMLA, PFML, ADA accommodations, workers’ compensation coordination, and other leave programs.
- Ensure compliance with federal and state employment laws and regulations.
- Provide guidance to management regarding leave-related risks and compliance requirements.
- Maintain employee records and oversee HR documentation
- Monitor changes in labor laws and employment regulations and recommend policy and process updates as needed.
- HRIS & Paycom Administration
- Serve as the primary administrator for the company’s Paycom HRIS platform.
- Maintain employee records, benefits data, workflows, deductions, and system configurations within Paycom.
- Ensure all employee relations, disciplinary, and performance documentation is accurately maintained within Paycom.
- Train managers and employees on Paycom Employee Self-Service (ESS) functionality.
- Troubleshoot Paycom-related issues and coordinate with Paycom support when necessary.
- Conduct regular audits to ensure data accuracy and system integrity.
- Develop reports, dashboards, and workforce analytics utilizing Paycom reporting tools.
- Support onboarding, benefits administration, and employee record management through Paycom.
- Recommend and implement process improvements to maximize system utilization and efficiency.
- Policy Development & Compliance
- Maintain and update company policies, procedures, and employee handbook.
- Develop new policies and programs to support organizational objectives and legal compliance.
- Monitor changing employment laws and recommend necessary updates to company practices.
- Ensure HR policies and procedures are consistently administered across all locations.
- Recruitment & Employee Engagement
- Support recruiting and onboarding efforts as needed.
- Partner with recruiting staff and hiring managers to support workforce needs.
- Coordinate employee recognition and engagement programs, including Driver
- Appreciation Week, boot reimbursement programs, employee incentive programs, and company-sponsored events.
- Foster a positive and professional workplace culture throughout the organization.
- Staff Leadership
- Provide leadership, direction, and support to HR team members as assigned.
- Assist in developing efficient HR processes and best practices.
- Partner with company leadership to support organizational goals and workforce initiatives.
Experience:
- Minimum of 5 years of Human Resources experience.
- Minimum of 2 years of direct Paycom administration experience.
- Strong knowledge of employee benefits administration.
- Experience managing Open Enrollment and employee benefit programs.
- Experience administering FMLA, PFML, ADA accommodations, and leave programs.
- Employee relations and workplace investigation experience.
- Experience handling disciplinary matters and performance management.
- Strong understanding of federal and state employment laws.
- Excellent communication, organizational, and problem-solving skills.
- Ability to manage confidential information with professionalism and discretion.
- Proficiency in Microsoft Office, particularly Excel.
- Preferred Bachelor’s Degree in Human Resources, Business Administration, or a related field preferred; equivalent experience will be considered.
- Preferred SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
- Experience supporting a multi-state workforce.
- Preferred experience in transportation, logistics, manufacturing, construction, utility, or other blue-collar industries.
Location: West Bridgewater, MA
Compensation Details: This position offers a competitive base salary.