Brokerage Dispatcher & Operator

Location: Elizabeth, New Jersey
Type: Direct Hire
Job 9012
Salary: $60,000 — $80,000

Our client provides a comprehensive mix of logistics services that can move freight fast and efficiently from port / airport to receiver’s door. The principles that built this company are more important in today's world than ever before - and it shows. Every day, they consistently strive to value, grow, and build relationships. Maybe that's why they’ve exceeded their clients' - and their own expectations. A dynamic, growing company, they offer worry-free service, from pick-up to delivery. In fact, it's their passion. They’ve made a commitment to advancement in technology, they’ve staked their reputation on reliability and service, and they’ve made it their business to deliver.

Brokerage Dispatcher & Operator

Responsibilities:

Develop and maintain strong relationships with shippers and carriers to facilitate freight movement.
Utilize transportation management systems to track shipments and oversee logistics operations.
Identify client needs and provide tailored solutions to drive customer satisfaction.
Conduct inside sales efforts to expand the customer base and grow revenue.
Negotiate rates with carriers to optimize profitability while maintaining quality service.
Monitor shipment progress, address any issues, and provide timely updates to clients.
Collaborate with internal teams to streamline operations and enhance customer satisfaction.
Ensure compliance with industry standards, including DOT regulations as applicable.
Handling different types of freight for dry vans, reefers, flatbeds and air-freight carriers.

Experience:

Proven Experience: Prior verifiable brokerage experience of at least 3 years
Carrier Knowledge: Familiarity with dry vans, reefers, flatbeds, conestogas and other types of equipment
Negotiation Skills: Strong ability to negotiate rates and secure reliable carriers for shipments.
Industry Expertise: Knowledge of truckload, LTL, and Load-to-Ride rates is a must.
Relationship Builder: Must have strong carrier relationships, and a customer following is a major plus.
Team Player: Ability to manage and grow existing business while working collaboratively in a team environment.
Fast-Paced Environment: Comfortable working independently and under minimal supervision in a dynamic setting.
Tech-Savvy: Familiarity with customer relationship management software is a must.
Customer following is a plus.
Attention to details is essential. Follow through from Booking to POD.

This position offers a competitive base salary.