Dispatcher
Job Title: Dispatcher
Job Type: Full-time; On-site
Responsibilities:
- Primary source of communication with driver, including, but not limited to, load information, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information
- Ensure that each driver has an adequate understanding of all details of customer requirements and company expectations
- Responsible for effective management of an assigned fleet of tractors and drivers that will yield optimum performance including, but not limited to, the following categories:
- On-time pickup and delivery performance
- Out of route miles
- Hours of service compliance
- Driver availability
- Accommodation of special routing needs
- Cost control focus
- Daily accounting of all assigned trucks and drivers and ensure the highest possible utilization
- Lead and retain a designated fleet of regional drivers.
- Establish a good working relationship with each driver.
- Work with planning to obtain loads for their fleet and dispatches drivers.
- Manage driver availability to maximize the productivity of their fleet.
- Perform A.M. and P.M. checks and update ETA & PTA's on trucks and note daily.
- Perform monthly driver reviews.
- Manage driver performance and take proper disciplinary steps if necessary.
- Know, support and enforce company policies.
- Manage service levels of 98% for on time pickup and delivery.
- Ensure payroll accuracy for assigned drivers.
- All other duties and projects as assigned.
Experience:
- AS400 Innovative knowledge preferred
- Five years of driver management experience a plus
- Strong oral and written communication
- Organized and detail oriented
- Ability to remain calm under pressure
- Multitasking
- Basic typing and Microsoft Office skills
- Ability to lead others
- Ability to solve problems
- Ability to work in high pressure situations
Location: Bensalem, PA
Compensation Details: This position offers a competitive base salary.