Director of National Accounts - Freight Brokerage
Director of National Accounts – Freight Brokerage
Job Type: Full-time; Remote
Responsibilities:
- Manage and expand a portfolio of clients, identifying their logistics needs and providing tailored freight solutions.
- Cold-call prospects generated by external sources of leads.
- Develop sales opportunities by researching and identifying potential accounts.
- Identify key decision-makers to initiate sales.
- Collaborate with team members to determine necessary strategic sales approaches.
- Maintain and expand the company's database of prospects.
- Assist in creating RFP responses to potential clients.
- Conduct market research to identify trends and opportunities for growth within the freight brokerage sector.
- Emphasize product/service features and benefits and quote prices.
- Enter new customer data and update changes to existing accounts in the corporate database and CRM.
- Work with various teams to ensure smooth communication and logistics service delivery.
- Attain predetermined performance metrics as outlined by your manager.
- Identify and capitalize on opportunities to cross-sell and up-sell our client’s services.
- Bachelor's Degree is preferred but not required.
- 5+ years in transportation reefer sales (non-asset is preferred but not mandatory).
- Proven track record of successfully managing client relationships and driving revenue growth.
- Formal sales training certification or proven track record of applying structured sales process to achieve and exceed performance targets.
- Strong negotiation skills with a keen understanding of market dynamics.
- Familiarity with freight brokerage software and tools.
- Established network within the transportation and logistics industry.
- Experience with compliance regulations and best practices in freight brokerage.
- Exceptional communication and interpersonal skills to build relationships with clients.
- Strong problem-solving abilities, with a proactive approach to addressing challenges.
- Ability to thrive in a fast-paced, remote work environment while maintaining high levels of productivity.
- Demonstrated leadership qualities and commitment to team collaboration.