Logistics Customer Sales Manager

Logistics Customer Sales Manager

Job Type: Full-time; On-site 

Responsibilities: 

• Recruit, train, and supervise a team of 8–10 AEs and SDRs within a high-velocity freight brokerage environment 
• Lead by example with hands-on selling, directly managing key accounts and maintaining a personal sales quota. 
• Set clear, measurable objectives for individual and team performance; monitor results and deliver actionable feedback. 
• Develop innovative sales strategies and execute targeted campaigns to acquire and expand key customer accounts. 
• Drive accountability and motivation through regular coaching sessions, team meetings, side-by-side call reviews, and mentorship. 
• Collaborate with executive leadership on forecasting, territory planning, pipeline management, and budget development. 
• Utilize CRM/TMS platforms to monitor activities, analyze data, and refine team processes for greater efficiency. 
• Establish and track relevant KPIs such as pipeline velocity, win rates, and revenue-per-rep to ensure goal achievement. 
• Intervene and resolve escalated client issues and help team members close complex deals.
• Lead performance reviews, succession planning, and ongoing professional development for sales staff. 
• Foster a culture of high ethical standards, continuous improvement, and teamwork. 

• Bachelor’s degree in Business, Supply Chain, or related field preferred; equivalent experience will be considered. 
• Minimum 5 years’ proven sales experience in third-party logistics (3PL) or freight brokerage, with at least 2 years in a direct leadership role. 
• Demonstrated success building, supporting, and developing inside sales or brokerage teams to achieve aggressive quotas. 
• Strong background in lead generation, B2B pipeline management, and consultative or solution-based sales. 
• Advanced proficiency with CRM (e.g., Salesforce, HubSpot) and transportation software (TMS). 
• Strong negotiation, analytical, and decision-making skills are needed. 
• Excellent communication abilities are needed; verbal, written, and interdepartmental. 
• Customer-obsessed, goal-driven, and adaptable to a dynamic, evolving business environment is necessary. 

This position offers a competitive base salary.