Warehouse Site Manager
Our client is a proactive provider of leading-edge logistics, transportation and supply chain management solutions. They are a customer-driven company and strive to provide services that exceed their customer’s expectations. They believe in teamwork, accountability and continually improving their service offerings. Their services include Reverse Logistics, Warehousing, Transportation, Packaging, and Technology solutions. In addition to offering a wide range of supply chain solutions, their thought leadership is unmatched in the greater supply chain. Their philosophy offers flexibility, trust and collaboration with our clients. They aim to provide creative and technology-forward answers to your most pressing business needs. They utilize the latest technology to fulfill your logistical and operational needs.Warehouse Site Manager
Job Type: Full-time; On-site
Position Summary
The Site Manager is responsible for leading all daily operations and administrative functions for an on-site Third-Party Management (TPM) operation within a customer distribution center. This role provides direct, hands-on leadership to hourly teams responsible for pallet sorting and material handling activities, while ensuring seamless operational support of the customer’s distribution center. The Site Manager is accountable for safety, productivity, quality, staffing, and service execution, and works closely with on-site DC leadership to meet operational requirements and performance expectations. This role ensures compliance with company policies, safety standards, and customer requirements, while actively identifying opportunities to improve efficiency, reduce cost, and enhance service delivery.
Responsibilities:
- Train and develop onsite personnel in assigned facility to ensure specific site goals are met.
- Ensure standards of production, quality, safety, and equipment are maintained through a cost-effective process to ensure maximum productivity.
- Provide leadership and guidance to facilitate action plans in a timely and proactive manner.
- Work closely with customers, external and internal, to ensure relationships are established and maintained at the highest level.
- Troubleshoot, investigate, and make recommendations to implement solutions to problems related to any area of the facility.
- Analyze and communicate financial, operational, and administrative problems or concerns and work to resolve them in a prompt, professional manner.
- Advise Regional Manager or Director of any labor, safety, security, customer, or employee relations concerns.
- Work closely with HR and Risk teams to ensure compliance with all company policies and procedures to ensure they are administered fairly and consistently.
- Monitor regulatory compliance and conduct periodic Compliance Audits.
- Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
- Communication, Written/Oral - Ability to communicate effectively with others using the spoken word and in writing.
- Customer Oriented - Ability to take care of the customers' needs while following company procedures. Customers include divisions within Propak as well as external customers.
- Decision Making - Ability to make critical decisions while following company procedures.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Relationship Building - Ability to effectively build relationships with customers and co-workers.
- Safety Awareness - Ability to identify and correct conditions that affect employee safety.