VP of IT – E-commerce
Our client offers a simple, fast, and affordable e-commerce fulfillment solution for businesses of any size looking to vertically integrate their inventory management and product delivery into one seamless solution rooted in efficiency and excellent customer service.VP of IT - E-commerce
Job Type: Full-time; Onsite
Responsibilities:
- Lead the technology agenda to align with company objectives.
- Take ownership of core warehouse management and customer interface systems from external vendors.
- Oversee development, maintenance, and enhancements of the systems to improve customer experience (CX).
- Prioritize technology enhancements to align with business strategy and drive financial results through operational efficiency.
- Establish processes for continuous data collection to understand market trends and customer needs.
- Guide infrastructure requirements for seamless system integration (APIs, EDI), and improve IT resilience (reliability, disaster recovery).
- Manage internal/external teams, including analysts, project managers, and engineers.
- Evaluate and manage technological vendors, ensuring adherence to budgets and timelines.
- Foster a culture of innovation and mentorship within the team.
- Support a diverse, equitable, and inclusive work environment.
- Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred).
- 10+ years of experience in implementing innovative technology solutions.
- Leadership experience in IT departments, managing director-level employees.
- Experience in logistics (transportation, shipping, fulfillment) is required.
- Expertise in shipping integrations (API, label generation, tracking) and e-commerce platforms (Aftership, Shopify, Shipstation).
- Proven ability to manage IT infrastructure, budgets, and technical projects (SOW, UAT, Production Go Live).
- Knowledge of infrastructure management, cybersecurity best practices, and vendor management (RFPs, budget management).
- Familiarity with Advatix Cloud Suite, Netsuite, and Zoho is preferred.
- Alcohol industry expertise is a plus.
- Ability to present complex concepts clearly and manage diverse teams.
- Occasional travel (15%).
This position offers a competitive base salary.
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