Operations Manager
Our client is a leading provider of sustainable fuel and freight solutions for shippers that reduce cost, create efficient networks, and decarbonize transportation. Using their robust dataset, cutting-edge technology, and market expertise, they uncover freight optimizations and create actionable strategies for the largest brands in the world. This company has grown from a Fuel Recovery solution to engaging clients through multiple products and as a result building a client success function.Operations Manager
Job Type: Full-time; On-site
Responsibilities:
- Assumes responsibility for the measurement and effectiveness of all warehouse processes to include inventory management, transportation, customer service, and personnel.
- Provides timely, accurate, and complete reports on the operating condition of the warehouse as required.
- Communicate issues, programs, decisions, and actions to Regional manager and other leaders, and departments as required.
- Assumes responsibility for the maintenance of Warehouse facilities, including equipment. Ensures that both the inside and outside of the facilities are clean and orderly.
- Works to develop and maintain productive business relations with vendors, suppliers, and shippers.
- Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures. Continually enforces productivity standards.
- Assigns and coordinates personnel, scheduling to ensure workload is done efficiently. Keeps the shift properly staffed and plans for high seasons.
- Manages the development of warehouse personnel. Provides
measurable feedback to assigned personnel and suggestions for improved performance. Completes new hire 30/60/90 day reviews.
Formulates and implements employee development plans as needed. - Works with Human Resources to schedule interviews, hiring, training, and managing issues as necessary.
- Proactively manages the safety programs to ensure compliance with policies and regulatory requirements.
- Provide monthly documented safety meetings. Investigate driver,
vehicle, and workers, compensation accidents by completing appropriate documentation, investigating incidents, and taking corrective action. - Leads and supports loss prevention efforts by ensuring security
equipment is maintained and facilities and secure. - Partners with Sales to ensure the field operations associates are
proactive in meeting customer needs. - Assists with goal-oriented strategic priorities, project management, and process improvement initiatives.
- Manage and participate in business acquisitions, warehouse moves, and special projects.
- Plans and manages the warehouse operational expenses to meet
financial goals and expense policies.
Motivates, organizes, and encourages teamwork within the workforce to ensure set productivity targets are met. Trains staff and monitors performance and progress. - Oversees the planned maintenance of vehicles, machinery, and
equipment. - Prepare the capital and operational budget for the facility.
- Determines efficient layout for the smooth flow of products in and out of the warehouse.
- Promotes goodwill and a positive image of the Company.
Experience:
- Bachelor’s degree in Business PLUS 2 years of warehouse/operations or 6 years of warehouse/operations experience.
- Proven leadership skills in a supervisory warehouse, operational, or related role.
- Knowledgeable in material handling and inventory documentation.
- Knowledge of budgeting, supply contracts, and shipping requirements.
- Excellent math and accounting, and financial interpretation skills.
- Effective communicator to a wide range of people at all levels of the
organization. - Demonstrated leadership ability.
- Strong ability to build and maintain customer and supplier relationships.
- Ability to project a positive image to customers.
- Demonstrated product, technical, and customer service knowledge.
- Knowledge of applicable computer software, including Microsoft Office applications such as Word and Excel.
- Effective communicator to a wide range of people at all levels of the
organization. - Strong problem-solving skills are needed.
- Willing to travel nationally as required.
- Valid driver's license with a good driving record.
This position offers a competitive base salary.
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