Logistics Account Manager
Our client is a proactive provider of leading-edge logistics, transportation, and supply chain management solutions. They are a customer-driven company and strive to provide services that exceed their customer’s expectations. They believe in teamwork, accountability and continually improving their service offerings. Their services include Reverse Logistics, Warehousing, Transportation, Packaging, and Technology solutions. In addition to offering a wide range of supply chain solutions, their thought leadership is unmatched in the greater supply chain. Their philosophy offers flexibility, trust and collaboration with their clients. They aim to provide creative and technology-forward answers to your most pressing business needs. They utilize the latest technology to fulfill your logistical and operational needs.Logistics Account Manager
Job Type: Full-time; Hybrid
Responsibilities:
- Manage operations of logistics department with regards to RFP/pricing, vendor/customer negotiations, carrier procurement, problem solving, team leadership, and KPIs.
- Develop short-term and long-term customer growth plans.
- Ensure communication is accurate and timely to customers and vendors.
- Complete ad-hoc and scheduled analyses of logistics data.
- Ensure all daily tender/load activities are completed.
- Deliver assigned budgetary and customer service goals.
- Collaborate in business reviews and other customer meetings.
- Develop employee PDPs.
- Provide for carrier performance reviews and development.
Experience:
- Bachelor’s Degree (4-year college or technical school): Required, Field of Study: Supply Chain, Logistics, Finance, Business
- 2+ years of experience in Logistics, Transportation, Supply Chain, or business field.
- Proficiency in Microsoft Office with intermediate skills in MS Excel / Access, operational familiarity with TMX, CRM tools preferred.
- Demonstrated ability to implement improvements in system processes.
- Business Acumen - Ability to grasp and understand business concepts and issues.
- Communication, Written/Oral - Ability to communicate effectively with others using the spoken word and in writing.
- Customer Oriented - Ability to take care of the customers' needs while following company procedures. Customers include divisions within the company, as well as external customers.
- Decision Making - Ability to make critical decisions while following
company procedures. - Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Relationship Building - Ability to effectively build relationships with customers and co-workers.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
This position offers a competitive base salary.
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