Freight Brokerage Supervisor
Our client is a group of companies servicing one purpose, to provide the most exceptional and customized freight forwarding services in the industry. Today, they operate in 48 States with a fleet of 500+ trucks and five state-of-the-art warehouse facilities located nationwide. Operational support includes their own truck and trailer maintenance service center and a headquarters with a data and financial analytics center, as well as load planning departments. All the businesses are operating 24/7 and are benchmarked to the highest quality and performance standards not only within the US trucking industry, but towards the most innovative supply-chain solutions.Freight Brokerage Supervisor
Job Type: Full-time; Onsite
Responsibilities:
- Oversee daily operations of the brokerage team, ensuring efficiency and profitability.
- Provide mentorship to brokers on carrier sourcing and negotiation techniques.
- Act as a point of escalation for load issues carrier disputes and service failures and foster a team-oriented environment ensuring collaboration between brokerage, sales and operations.
- Develop and implement truckload pricing strategies based on market trends, seasonal fluctuations, and historical data.
- Utilize load boards, market intelligence tools and TMS platforms.
- Work closely with sales team to ensure pricing aligns with customer expectations while maintaining margins and analyze and adjust pricing strategies for contract and spot market freight.
- Ensure and pre-approve all carriers meet safety, insurance and compliance standards before onboarding.
- Maintain strong carrier relationships to secure reliable capacity and competitive rates.
- Address carrier disputes and service failure with corrective action plans.
- Collaborate with sales to develop new lanes and expand market reach, monitor freight market conditions and provide insights to the team to adapt strategies accordingly.
Experience:
- Minimum 5 years of experience in freight brokerage, truckload pricing (spot and contract), carrier compliance and vetting, and market analysis.
- Strong understanding of truckload, spot, contract pricing and market trends.
- Proven experience in a brokerage team and managing carrier relationships.
- Proficiency in Excel, TMS platforms, load boards and pricing platforms (DAT, Greenscreens), and compliance tools (GoHighway, SaferWatch, Macropoint).
This position offers a competitive base salary.
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