Distribution & Warehousing Account Manager
Our client specializes in offering customized logistics and supply chain solutions in US markets such as: Full Service Warehousing, Order Processing, Ecommerce Fulfillment, Marketing Fulfillment, Digital Printing, Complete Transportation Solutions and Information/Data Supply Chain Services. They cater their array of services to multiple types of industries such as: food and beverage, apparel, retail, health and beauty, medical, industrial, technology, financial and others. Their mission is to help US and foreign-based companies expand and offer their services to their US customers. They help companies from all over North America, South America, Europe and Asia increase their market presence in the US through competitive supply chain solutions. Our client has over 1.2 million square feet of warehouse space, strategically located throughout the US to provide their clients the ability to easily service their customers. Their warehouses are located in Brea, Los Angeles, New Jersey, Portland, Chicago, Hawaii, Houston and Laredo.Distribution & Warehousing Account Manager
Our client is looking to add a Distribution & Warehousing Account Manager to their team. This position will require 20% of travel as needed.
Job Type: Full-time/Hybrid
Responsibilities:
- Expand existing client relationships by identifying opportunities for additional services such as warehousing, transportation, and supply chain optimization.
- Develop tailored account plans aligned with client objectives and the company’s core verticals: Retail, CPG, Food & Beverage, and Health & Beauty.
- Drive EBITDA growth by delivering creative solutions that address client needs and improve margins.
- Build trusted, multi-level relationships within client organizations to position the company as a strategic advisor.
- Proactively identify non-bid growth opportunities by understanding client pain points and supply chain costs.
- Leverage competitive insights to identify weaknesses in competitors' offerings and strengthen the company’s positioning.
- Collaborate with internal teams (Sales, Operations, Finance, IT) to ensure seamless service execution and client satisfaction.
- Stay updated on market trends and client industries to uncover opportunities for account expansion.
- Achieve a 50%-win rate on growth opportunities by focusing efforts on high-probability projects.
- Create and maintain a pipeline of future opportunities to sustain long-term account growth.
- Serve as a subject matter expert (SME) in supply chain solutions, providing insights that align with client strategies.
- Network and build the company’s brand presence within client circles and at industry events.
- Build a robust sales pipeline across key verticals: Retail, CPG, Food & Beverage, and Health & Beauty.
- Serve as a supply chain SME, guiding prospects through complex solutions tailored to their specific needs.
- College degree or equivalent experience required.
- 5 years as an Account Manager or Customer Success Manager. Background in supply chain and logistics is a plus.
- Experience with CRM tools (HubSpot preferred), and Office 365 (Excel, Word, PowerPoint).
- Ability to analyze data and develop insights for client growth.
- Fast learner, problem solver, outgoing, good attitude, and thrives in a fast-paced environment.
- Knowledge of B2B environments and experience managing customer relationships.
- Familiarity with distribution to both major retailers like Walmart and smaller businesses is a plus.
- Spanish is plus, with a focus on the Hispanic market.
This position offers a competitive base salary.
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