Director of Warehouse Operations
Founded in 1989, our client has grown to become the premier perishable supplier in the Northeast. Their mission is to provide superior quality products and excellent personalized service.Director of Warehouse Operations
Job Type: Full-time; Onsite
Responsibilities:
- Managing large inventories, forecasting demand, and ensuring stock accuracy.
- Leveraging WMS software and technology for tracking inventory, optimizing storage, and improving order fulfillment.
- Understanding of regulatory requirements such as the Food Safety Modernization Act (FSMA) and Hazard Analysis Critical Control Points (HACCP).
- Curious and embraces process improvement methodologies to enhance efficiency and reduce waste. These initiatives must be appropriate and add value to the company.
- Skills in forecasting demand, managing capacity, and scaling operations during peak seasons. Additionally, can develop a foundation for continued growth for the company.
- Proven track record of managing large multi-shift teams, developing talent, and fostering a positive and respectful working environment.
- Proven ability to lead through operational changes or technology implementations and manage resistance to change.
- Knowledge of systems to integrate the warehouse with familiarity in data-driven decision-making and performance metrics.
- Understanding of warehouse automation technologies.
- Proven ability to work with other departments to ensure alignment on product availability, lead times, and customer satisfaction.
- Experience meeting customer delivery requirements and managing
distribution performance - Embraces a mentality of exceeding expectations when servicing the customer.
- Experience creating contingency plans for disruptions, such as weather, employee absences, technology interruptions, etc.
- Knowledge of food safety risk factors and ways to minimize risks in
warehousing operations.
- Bachelor's degree is not required but preferred.
- 10+ years of experience in a distribution company; experience in the food industry.
- Significant warehouse leadership background, leading operations with at least 50 trucks and a team of 75+ drivers.
- Extensive knowledge of the entire supply chain process, from procurement to distribution.
- Experience elevating and professionalizing our client's operations to help drive business growth and team performance.
- Experience managing perishable goods in cold storage and ensuring integrity of the cold chain during storage (preferred).
- Knowledge of Food Safety Regulations and other relevant safety standards, sanitation, and hygiene protocol.
- Collaboration with procurement, sales, and finance to align logistics and warehousing strategy.
- Background in identifying, attracting, and retaining high-performing team members who collaborate well.
- Expertise in inventory control systems, Warehouse Management Systems, and methods to reduce waste and improve efficiency.
- Operates with a high sense of urgency and inspires the team to drive and perform at their best.
- Highly adept and hands-on leader with strong communication and engagement skills at all levels.
- Experience managing and partnering with vendors, ensuring that the partnership is fair and beneficial for both parties.
- Excellent problem-solving and decision-making skills, with the ability to manage operational disruptions and other emergencies.
- • Competence in operational efficiency and process optimization, KPI formulation and monitoring, and automation and technology.
- Comfortable and able to work in a chilled warehouse environment.
This position offers a competitive base salary.
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