Account Executive – Sales
Our client is a global end-to-end supply chain and logistics solutions provider with offices across Asia, North America, and Europe. By leveraging their extensive global network and user-friendly technology platform, our client offers industry-leading digitalized solutions tailored to meet the specific needs of customers worldwide. They specialize in international freight and fulfillment services to provide integrated cross-border supply chain solutions.Account Executive - Sales
Job Type: Full-time; Hybrid
Responsibilities:
- Source, pitch, and close new business across freight forwarding, fulfillment, and logistics services.
- Prospect daily via phone, email, LinkedIn, referrals, and trade shows.
- Understand customer pain points and tailor solutions around the company’s strengths.
- Track opportunities in CRM and build a growing book of business.
- Collaborate with ops, pricing, and leadership to deliver best-in-class service to new customers.
- Start by driving financial performance, focusing on increasing gross profit margins and revenue.
- Monitor financial metrics and KPIs closely, making necessary adjustments to meet targets, which will become even more critical as the team grows.
- Develop and manage budgets from the outset, ensuring cost-effective operations—this responsibility will be increasingly vital as you scale and lead the branch.
- Partner with operations and pricing teams to ensure a smooth onboarding process for new accounts.
- Help develop and communicate customer-specific SOPs to ensure
operational alignment and service expectations. - Maintain accurate client data, contact info, and quoting history in CRM and internal systems.
- As your team grows, manage and mentor your workforce, creating a positive and productive work environment that drives continued
success. - Stay informed on market trends (freight rates, surcharges, capacity
changes) and communicate relevant updates to clients. - Monitor key bookings and shipments during early phases of customer launch to ensure smooth execution.
- Provide proactive follow-up and support to resolve any service issues, delays, or escalations.
- Research new prospects, compile background information, and prepare account insights to support sales outreach.
Experience:
- Bachelor’s degree in Business, Supply Chain, International Trade, or a related subject is preferred.
- 1+ years of B2B sales experience is required.
- 1+years of experience in logistics, freight forwarding, or supply chain roles.
- Proven ability to prospect, generate leads, and close new business.
- Strong communication and relationship-building skills.
- Experience in a fast-paced, customer-facing or sales support role is a bonus.
- Ability to travel for customer meetings, sit visits, or events as needed.
- Confident and persuasive verbal and written skills for engaging prospects and building relationships.
- Motivated by goals, quotas, and the thrill of winning new business.
- Open to feedback, always looking to improve sales approach and industry knowledge.
- Able to manage pipeline, track outreach, and follow up consistently.
- Solutions-oriented approach when handling objections and coordinating with internal teams.
- Works well across sales, operations, and leadership teams to deliver a strong customer experience.
- Always focus on understanding the client’s pain points and creating
value. - Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint).
- Experience with CRM platforms for tracking pipeline and activity.
- Comfortable working with quoting tools, rate requests, and logistics platforms (familiarity with CargoWise is a plus).
- Quick to learn new systems, tools, and internal processes to support sales effectiveness.
This position offers a competitive base salary.
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