Warehouse Fulfillment Manager

 Wood Dale, IL

Job ID:
Job Title:
Warehouse Fulfillment Manager
City & State:
Wood Dale, IL
Job Region:
Manager/Team Lead/Supervisor
Business Unit:
Operations - Warehouse/Facility
Service Offering:
Storage, Fulfillment, E-commerce (B2C), Safety & Compliance, Non-Asset (Traditional Brokerage), Inventory Management
Our client is a global freight forwarding and warehousing company. Since 1977, they have provided best-in-class freight and warehousing services with their expert group of team members. With headquarters in the Chicago area, they are always on the lookout for great people to join their team. From thousand-shipment rollouts to one-offs, from domestic to international, from high-precision white-glove deliveries to regular LTL, they bring the know-how, coordination and can-do attitude to their clients’ freight and warehousing needs.

Warehouse Fulfillment Manager
This role will manage and coordinate all 3PL Warehouse activities. Safety is top priority. This position should maximize utilization and efficiency of all resources, including labor, processes, WMS, facilities and handling equipment. This role will create and administer operational procedures for all 3PL warehouse activities such as verification of incoming and outgoing shipments, putaway, warehousing inventory management, picks, packs, fulfillment, projects, cross-docking and dock operations. This position will ensure good working order of physical plant(s) and equipment such as forklifts, dollies, flatbeds and racking with safety being the top priority and ensure compliance with OSHA, DOT or other authorities for safety. The Warehouse Manager will manage supervisors, dock labor and pickers to execute safe, efficient and accurate work and also will manage and work closely with temporary employment agencies to supplement the company’s full-time employees. Lastly, this role will screen, hire, train and evaluate all staff for performance, as well as recommend or initiate promotions, transfers, and disciplinary action for personnel.

Job Type: Full-time

  • Become proficient in our client’s WMS and TMS systems. 
  • Work with clients to find solutions, manage expectations and troubleshoot as necessary.
  • Ensure accurate and timely reporting in WMS system with goal being zero errors.  
  • Create and maintain SOP’s.
  • Manage personnel for safe and efficient completion of daily tasks.
  • Manage proper handling of shipments on dock.
  • Motivate and train personnel on WMS and all processes and procedures.
  • Ensure good working order of all equipment.
  • Ensure a clean and safe working environment.
  • Manage any moves of facilities.
  • Other duties as assigned.

  • “Got the ball”. 
  • Know your people well.
  • Division of labor and efficient utilization to complete work swiftly & safely.
  • Reinforce teamwork as the key to individual success.
  • Stay on top of daily scheduling, your team’s chain of command and work closely with General Manager to have visibility into upcoming volumes and projects.
  • Use common-sense and clear logic.
  • Prioritize with the safety first and the customer a close second. 

This position offers a competitive base salary.

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