Ocean Export Operations Specialist

 Crystal Lake, IL

Job ID:
9025
Job Title:
Ocean Export Operations Specialist
City & State:
Crystal Lake, IL
Job Region:
Midwest
Seniority:
Mid Level Independent Contributor
Business Unit:
Operations- Freight Forwarding
Service Offering:
Freight Forwarding

Our client is a rapidly growing logistics company that offers its customers a full range of import and export services. Their staff promotes and exhibits the qualities of attention and commitment, as well as immediate follow-up and feedback. Our client's philosophy has earned us a strong clientele because we believe in offering long-term relationships with their clients through their superior service and competitive rates. Their worldwide network consists of over 96 overseas partners, allowing them to move the freight to and from anywhere in the world. Our client knows no boundaries, providing borderless solutions to suit today's international needs through their network. They offer a range of transportation solutions to accommodate most demands from domestic deliveries to movements throughout the world.

Ocean Export Operations Specialist
The Ocean Export Operations Specialist will help collect and prepare all
necessary export documentation. They will need to have excellent customer service skills as they will be in charge of communicating with customers and help resolve any problems.

Job Type: Full-time

Responsibilities:

  • Booking cargo with SSL and communicating booking details to shippers and agents.
  • Arranging / Dispatching trucking for clients.
  • Ensuring cargo loaded & returned to port/ramp/CFS through consistent follow-up.
  • Communicating all shipment details to all parties involved.
  • Consistent & timely system updates of shipment KPI’s.
  • Collecting & reviewing customer documents.
  • Filing shipment data with US Customs (AES/SED through ACE).
  • Preparing House & Master bill of lading details.
  • Submitting MBL Instructions to SSL.
  • Providing accurate proof copies to shippers and agents.
  • Ensuring accuracy of data and documentation.
  • Auditing all shipment data for accuracy.
  • Billing freight charges to accounts.
  • Collecting and attesting all final documents.
  • Release of original shipment documents.
  • Sending Pre-Alert to destination offices.
  • Scanning and closing files internally.
  • Ensuring all shipment and document-related issues are resolved in a timely manner.
Experience:
  • Minimum of 3 years of ocean export experience preferred but not required.
  • Strong attention to detail.
  • Sense of urgency on tasks put before you.
  • Strong organizational & communication skills.
  • Ability to clearly communicate daily with customers and agents.
  • Excellent follow-up skills.
  • Dedication to quality of work & customer service produced.

This position offers a competitive base salary.

Related to: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, Freight Forwarding, International Freight, Domestic Freight, Air Freight, Ocean Freight, Domestic, International, International Shipping, Steamship, Logistics, Customs, Customs Brokerage, Import, Export, Air, Ocean, NVOCC, Ocean Export, Ocean Import, Global Export Shipment, Ocean Freight, Ocean Containers, International, Customs, CTPAT, freight operations, customer service, tracking, tracing, pricing, planning, driver dispatching, post-delivery, transactional freight, shipment, delivery, Independent Contributor, Team Player, Individual Contributor, IC