Export Operations Representative

 Elkridge, MD

Job ID:
6263
Job Title:
Export Operations Representative
City & State:
Elkridge, MD
Job Region:
Northeast
Seniority:
Mid Level Independent Contributor
Business Unit:
Customer Service
Service Offering:
NVOCC, Freight Forwarding (Ocean/Air/Domestic)
Our client started with a simple goal in mind – To create an environment where people were proud to be members. That pride is reflected in their otherwise ordinary band of individuals through the extraordinary service they provided their customers. Their adherence to their core values are a constant reminder to their mission – Help all those we touch grow more profitably.

Export Operations Representative: 
The Export Operations Representative is responsible for executing daily activities and customer service functions of the BWI International Export department.

Job Type: Full-Time

Responsibilities:
  • Responsible for day to day coordination, execution and tracking of air and/or ocean export shipments
  • Prioritize, schedule and arrange pickups
  • Prepare rate quotations
  • Complete related documentation (including airway bills, pick-up orders and manifest) between customers, vendors, forwarders, brokers and government agencies
  • Book space with carriers
  • Liaise with overseas offices and agents
  • Review operations and make suggestions for increased efficiencies
  • Review standard operation procedures to ensure compliance
  • Work directly with sales team and other office locations as needed
  • Ability to complete an AWB, make a cargo booking & coordinate domestic pickups
  • Solid understanding of how to properly file an AES
  • Negotiate rates with airlines, trucking companies, overseas partners, etc.
  • Other duties and projects that may be requested
Experience:
  • Bachelor's Degree preferred
  • International Ocean / Air Export experience in the freight forwarding industry
  • Working knowledge of air and/or ocean freight exports, US Customs, consolidations, NVOCC, tariff’s air carrier terminology and TSA regulations
  • Impeccable customer service skills, ability to build trust and maintain relationships within the business
  • Highly motivated team player with an outgoing and positive work attitude
  • Work directly with sales team and other office locations as needed
  • Knowledge of air/ocean freight carriers and a background in TSA and CT-PAT compliance
  • Must be able to complete an AWB, make a cargo booking & coordinate domestic pickups
  • Must be able to properly file an AES
  • Must have experience handling air and/or ocean freight from origin to destination
  • Knowledge in international export applicable laws and regulations; DG certification is a plus
  • Familiar with export documentation, CI, PL, COO, POA, insurance certificates, etc.
  • Comfortable communicating effectively with overseas partners
  • Experience negotiating rates with airlines, trucking companies, overseas partners, etc.
  • Excellent interpersonal relationships with major airlines and business partners
  • Proven analytical and problem-solving skills in a logistics environment

This position offers a competitive base salary.

*LI-LR1