Our client is a refrigerated over-the-road carrier located in Hampton, VA. They provide LTL (less than truckload), truckload, local cartage, and cross-docking services.
Job Type: Full-time
This role is responsible for the complete operational oversight and leadership of the inbound dock shift, which includes supervision of dock workers who load freight.
- Oversee shipping/receiving.
- Manage and supervise a staff of 3 loaders (looking to add 3 more) & 6 dock works.
- Coordinate with the cold storage business.
- Hire staff and develop shifts and scheduling for all dock workers.
- Expedite freight where needed.
- Ensure equipment and facility is maintained and kept in optimal sanitation cleanliness at all times.
- Minimize OS&D and coordinate reporting daily with office staff/customer service.
- Achieve on-time initiative, on-time departure, and on-time delivery goals.
- Improve customer relations and support.
- Provide leadership to the team
- Maintain quality and create quality initiatives.
- Communicate with customers by phone and sometimes in person.
- Minimum 1-2 years of transportation supervisory experience.
- Prior experience with refrigerated/frozen freight is strongly preferred.
- Seafood experience is strongly preferred.
- Prior experience working in a cold storage facility.
- Fork lift, high lift, pallet jack certified.
- Demonstrated track record of meeting and exceeding goals in previous positions.
- Excellent customer service and employee relations skills. Strong interpersonal skills and excellent customer service.
- The ability to motivate and direct others.
This position offers a competitive base salary.
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