Dock Manager

 Newport News, VA

Job ID:
7721
Job Title:
Dock Manager
City & State:
Newport News, VA
Job Region:
Southeast
Seniority:
Manager/Team Lead/Supervisor
Business Unit:
Operations - Warehouse/Facility
Service Offering:
On-Site Logistics Management
Our client is a refrigerated over-the-road carrier located in Hampton, VA. They provide LTL (less than truckload), truckload, local cartage, and cross-docking services.

Job Type: Full-time

Dock Manager
This role is responsible for the complete operational oversight and leadership of the inbound dock shift, which includes supervision of dock workers who load freight. 

Responsibilities:
  • Oversee shipping/receiving.
  • Manage and supervise a staff of 3 loaders (looking to add 3 more) & 6 dock works.
  • Coordinate with the cold storage business.
  • Hire staff and develop shifts and scheduling for all dock workers.
  • Expedite freight where needed.
  • Ensure equipment and facility is maintained and kept in optimal sanitation cleanliness at all times.
  • Minimize OS&D and coordinate reporting daily with office staff/customer service.
  • Achieve on-time initiative, on-time departure, and on-time delivery goals.
  • Improve customer relations and support.
  • Provide leadership to the team
  • Maintain quality and create quality initiatives.  
  • Communicate with customers by phone and sometimes in person.

Experience:
  • Minimum 1-2 years of transportation supervisory experience.
  • Prior experience with refrigerated/frozen freight is strongly preferred.  
  • Seafood experience is strongly preferred.
  • Prior experience working in a cold storage facility.
  • Fork lift, high lift, pallet jack certified.
  • Demonstrated track record of meeting and exceeding goals in previous positions.
  • Excellent customer service and employee relations skills. Strong interpersonal skills and excellent customer service.
  • The ability to motivate and direct others.

This position offers a competitive base salary.

*LI-JS1

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