Brokerage General Manager

 Phoenix, AZ

Job ID:
Job Title:
Brokerage General Manager
City & State:
Phoenix, AZ
Job Region:
Manager/Team Lead/Supervisor
Business Unit:
Customer Sales/Business Development- Inside
Service Offering:
Non-Asset (Traditional Brokerage)

Our client is a firm of integrity driven by the highest level of customer satisfaction. The company achieves this with the assembly of carriers and employees whose common focus is being the safest, most reliable, cost-effective and technology driven service provider in the logistics industry.

Brokerage General Manager
This individual will be in daily contact with customers and the logistics team. In addition, will be responsible for building relationships, assessing customer needs, and problem solving.

Job Type: Full-time


  • Building and growing the Phoenix-based operation.
  • Overseeing the Phoenix operations to ensure the company achieves its target growth and profitability.
  • Fostering new customer relationships to help organically grow the customer base.
  • Develop new as well as maintain current customer relationships to ensure consistent and future business.
  • Help the team bid and win shipments with weekly profit goals.
  • Recruit, train and maintain a qualified staff for the terminal.
  • Communicate with the terminal staff their areas of responsibility and performance expectations, creating clear goals and expectations.
  • Provide ongoing training and guidance to staff in all areas of operations to enhance customer service capabilities and overall logistics knowledge.
  • Present an annual growth plan and budget for the Phoenix Division to the executive team.
  • Implement, promote and adhere to company policies and procedures.
  • Minimum 5 years of 3PL experience.
  • Sales and operations experience.
  • People management and leadership skills.
  • Strong verbal and written communication skills.
This position offers a competitive base salary.

Related to: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, Dryvan, Dry Van, Box Trailer, Dry Goods Shipping, Non-Perishable Shipping, Container, Long Haul, Short Haul, Tractor Trailer, Flatbed, flat bed, flat-bed, tie downs, dunnage, conestoga, curtain side, lowboy, tarp, permit loads,Oversized, Over-dimensional, OD, RGN, Removable Gooseneck, Low boy, drop-deck, flat-bed, special permit, TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, LTL, Less Than Load, Less Than Truckload, Partial Load, Partial Shipment, Parcel, Small Parcel, P&L, KPI, SOP, freight operations, branch management, customer development, negotiate, business development, carrier procurement, CRM, RFP, RFQ, performance management, strategic growth, business strategy,