Brokerage Customer Sales Executive

 Chattanooga, TN

Job ID:
6346
Job Title:
Brokerage Customer Sales Executive
City & State:
Chattanooga, TN
Job Region:
Southeast
Seniority:
Entry Level Independent Contributor
Business Unit:
Customer Sales/Business Development- Inside
Service Offering:
Non-Asset (Traditional Brokerage), Asset
Our client has a fleet of over 8,000 dry van trucks running nationally across the 48 states. They started a brokerage in 2008 to move overflow freight off their board and broker out freight from asset-based customers. Their brokerage model is currently based on 100% overflow freight with an opportunity to still break into the market and bring on new organic business.

Brokerage Customer Sales Executive:
This position will be responsible for researching, vetting, and qualifying assigned prospect accounts. Once accounts have been qualified, this individual will solicit business via phone, e-mail, web based platforms, and electronic data interchange.

Job Type: Full-time

Responsibilities:  
  • Develops a strong knowledge of the transportation industry, the company, and the transportation services that the company can offer to customers.
  • Keeps up-to-date with industry trends affecting customers to provide creative solutions to their transportation needs.
  • Utilizes an assortment of internal and external sales databases, lead generation tools, and networking sites including CRM, Insideview, Hoovers, and LinkedIn to identify, research, and qualify new customer prospects.
  • Transitions customer prospect accounts from qualifying status to soliciting status.
  • Develops cold call strategies and utilizes them to interact with and solicit prospects.
  • Collaborates regularly with Outside Sales Representatives.
  • Solicits, communicates, and interacts with customer leads via phone, email, and social professional networking sites.
  • Exclusively sell company brokerage service offering to potential clients.  
  • Continually solicits committed and non-committed freight orders from a designated and assigned customer base via a multitude of communication exchanges.
  • Develops and maintains strong customer relationships.
  • Interacts with the Pricing Team to provide customers with freight rates for transportation needs or RFPs.  
  • Assists with seamless transition of trading accounts to operations team to be further developed.
  • Thoroughly notates all account activity in CRM, to include daily solicitation efforts with notes of relevant information from each customer call.
  • Performs other duties as assigned.
Experience:
  • High school diploma or GED equivalent required. Associate’s degree preferred.
  • Minimum 1 – 2 years of work experience in the transportation industry or customer service required.
  • Experience with Customer Service Solicitation, Inside Sales, or Sales preferred.
  • Experience working in a deadline driven environment preferred.  
  • Excellent communication and customer service skills.
  • Knowledge of Excel and the Internet.
This position offers a competitive base salary.