LTL Sales Account Manager - Chicago, IL

Location: Chicago, Illinois
Type: Direct Hire
Job 8415
Salary: $90,000 — $120,000

Our client is one of the North American industry leaders in integrated transportation and logistics. With 11 locations scattered across Canada and the US, a team of 1800+ and a fleet of 4000+, they’re committed to setting the gold standard in safety, service quality, fleet maintenance, and customer satisfaction across all industry segments they serve.

LTL Sales Account Manager

Job Type: Full-time; Remote

Responsibilities:
1. Customer Relationship Management

Develop and maintain strong relationships with key customer accounts, ensuring customer satisfaction and loyalty.
Act as the primary point of contact for customer inquiries, requests, and concerns, ensuring timely and effective resolution of issues.
Conduct regular customer meetings and presentations to assess needs, gather feedback, and align solutions with business requirements.
Assist internal teams with account-specific issues as they arise (invoicing, claims, service, etc.)

2. Sales Development and Strategy

Identify and pursue new business opportunities by prospecting and cold calling potential clients.
Develop and implement sales strategies to achieve sales targets and contribute to business growth.
Prepare and present proposals, pricing, and contract negotiations to customers.
Present pricing proposals, and manage contract negotiations with customers.
Prepare and submit regular sales reports to senior management, outlining sales activities, pipeline status, and forecasted revenue.

3. Cross-functional Collaboration and Market Engagement

Collaborate with the marketing team to develop promotional materials, campaigns, and initiatives that align with sales goals.
Work closely with operations, logistics, and other departments to ensure the smooth execution of customer orders and timely delivery of services.
Provide feedback to product development and marketing teams on customer needs and market trends.

4. Market Analysis and Networking

Maintain up-to-date knowledge of industry trends, market conditions, and competitor offerings to identify opportunities and challenges.
Attend industry events, trade shows, and networking functions to build brand awareness and develop new business connections.
Ability/willingness to travel to localized Provinces & States for meetings, presentations and prospecting purposes

Experience:

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. Additional sales training or certifications are a plus.
3-5 years of experience in sales, account management, or business development, preferably in a B2B environment.
Strong communication and interpersonal skills, with the ability to influence and negotiate with customers.
Excellent presentation and proposal development skills.
Ability to analyze sales data, identify trends, and adjust strategies accordingly.
Strong problem-solving and decision-making skills.
Familiarity with CRM software and sales tracking tools (e.g., Salesforce, HubSpot, etc.).
Ability to work independently, manage multiple accounts, and prioritize tasks effectively.
Strong teamwork and collaboration skills to work cross-functionally with other departments.
Knowledge of the industry and market trends is a plus.

Compensation Details: This position offers a competitive base salary plus commission.