Operations Specialist- Carrier Relations

 San Mateo, CA

Job ID:
Job Title:
Operations Specialist- Carrier Relations
City & State:
San Mateo, CA
Job Region:
Mid Level Independent Contributor
Business Unit:
Carrier Sales (Brokering/Capacity Management)
Service Offering:
Non-Asset (Complex Supply Chain Solutions), IT (Information Technology)
Our client is a freight technology company that develops technology and data intelligence underlying radically more efficient logistics businesses. They leverage machine learning, robotic process automation, and the human touch to service motor carriers in the US. They are using the benefits of cutting-edge technology to significantly enhance the livelihood of small and medium sized trucking companies at scale. This is as much about developing cutting-edge technology as it is about leveraging innovative business models and their sensitivity to real-life user behavior.
Job Type: Full-time
Operations Specialist- Carrier Relations
The Operations Specialist- Carrier Relations will work on our client’s operations and dispatch team in San Mateo, CA. This is an early-stage start-up opportunity that will allow you to experience first-hand the thrill of a start-up working with the founders and senior management in the headquarters of the company’s office. If you thrive in ambiguity and solving tough problems, this may be your role.
  • Reach out to and qualify carriers.
  • Send preliminary proposals to carriers.
  • Sign up carriers with broker partners, as necessary.
  • Source, negotiate and confirms loads.
  • Load scheduling (updates) to carrier.
  • Monitor truck status and manage exceptions.
  • Process invoices and payments.
  • 3+ years’ experience in dispatching, preferably trucks, either for a for-hire carrier or an in-house fleet.
  • Spanish, Hindi or Punjabi language skills are preferred.
  • Previous experience dealing with freight brokers, drivers and other carriers.
  • Capable of handling multiple concurrent processes.
  • Attention to detail and administrative housekeeping items.
  • Possess a can-do attitude and enjoy a hands-on approach to problems.
  • Excellent communication and presentation skills.
  • Creative problem solver obsessed with finding hacks to get to your goals.
  • Have a knack for data, analytics and visualization.
  • Thrive in the environment of a start-up acknowledging both the thrill and challenges of its fluidity.
This position offers a competitive base salary.