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Air Services Manager

 Uniontown, OH

Job ID:
2275
Job Title:
Air Services Manager
City & State:
Uniontown, OH
Job Region:
Midwest
Seniority:
Manager/Team Lead/Supervisor
Business Unit:
Freight Operations
Service Offering:
Freight Forwarding (Ocean/Air/Domestic)

Our client is a family-owned operation with 40 years of experience providing a unique delivery service for the medical industry. They lead the industry in freight transportation and 3PL in the United States.

Courier Dispatch Manager:
This position will be responsible for the daily operations management of prescription deliveries. This company services a total of 108 pharmacy locations. This person must be flexible with working hours.

Responsibilities:

  • Create daily routes by utilizing optimization software and knowledge of the specific area, drivers, and pharmacy locations.
  • Dispatch & monitor drivers dynamically throughout the day to ensure all deliveries are completed by 5pm.
  • Proactively communicate any issues as they arise to customer contacts and management.
  • Send EOD reports summarizing daily activities including returns management and cash balancing for co-pays.
  • Recruit and onboard independent contractors as needed to ensure reliability of service level to the customer.
  • Train drivers as needed on specific customer SOPs and mobile-based application technology.
  • Conduct weekly driver audits to ensure compliance with all protocols and procedures.
  • Cover routes when necessary.
  • Submit weekly billing and KPI reports.
  • Other tasks and duties as assigned.

Experience:

  • Prefer applicants with a 2 or 4-year degree in a business-related field.
  • Minimum of 2 years of experience in the transportation field.
  • Must have experience managing drivers in a direct supervisor and/or dispatcher role.
  • MUST have above average Microsoft Excel skills as well as working knowledge of Outlook and Word.
  • Demonstrated background that consists of a strong work ethic, positive attitude, attention to detail, and timeliness.

This position offers a competitive base salary.

Related to: Freight Forwarding, International Freight, Domestic Freight, Air Freight, Ocean Freight, Domestic, International, International Shipping, Steamship, Logistics, Customs, Customs Brokerage, Import, Export, Air, Ocean, NVOCC