Our client is reinventing warehousing and fulfillment to optimize the global delivery of goods. As the leader in on-demand warehousing, our client helps forward-looking brands create dynamic eCommerce fulfillment networks and resolve warehouse capacity constraints. Based in Seattle, their team is dedicated to transforming the logistics industry and helping clients create structural flexibility in their businesses.
Senior Salesforce Administrator
Our client is seeking a seasoned Salesforce Administrator with strong and varied project management experience. In this role, you will own optimizing our client’s internal customer experience by enhancing our client’s tools and process.
Job Type: Full-time
Responsibilities:
- Manage Salesforce CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
- Configure new and existing Salesforce features including user management, custom objects & field, workflows & process builder flows and managed packages.
- Support change management process and communication efforts.
- Evaluate complex business and technical requirements, communicating solutions to technical and non-technical business owners.
- Develop and train admin team member.
Experience:
- Salesforce Advanced Administrator Certification required, Salesforce Platform App Builder Certification or Salesforce Developer Certification preferred.
- 10+ years work experience as a certified Salesforce Administrator
- Experience managing user submitted issues
- Able to critically review feature requests and make alternate proposals as warranted
- Strong background of leading iterative projects with deployment strategies/processes (staging environment vs. production) Technical project management experience
- Strong collaboration skills and desire to improve user experiences
This position offers a competitive base salary.
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