Our client, founded in 1983, is one of the nation’s foremost integrated logistics firms offering a broad range of products and solutions to deliver savings to our clients’ bottom line. They are a privately held company, headquartered in Elmhurst, IL, with a wide range of domestic and international clients. Our client’s primary solutions include freight audit and payment, LTL and TL solutions, and transportation and sourcing management. Their commitment to delivering promised results and strong customer service, as well as, cutting edge, technology driven products and services, has earned them a reputation of integrity and honesty.

Logistics Account Manager
Our client is currently seeking a Logistics Account Manager to play a leading role in ensuring their clients receive superior service. The Account Manager will work with clients directly to provide pro-active account feedback and continuous improvement opportunities as well as problem solving.

Job Type: Full-time

Responsibilities:

• High volume of Client Interaction through email and phone.
• Educate clients on services through the company’s online program.
• Recognize and communicate market trends and seasonality that affect freight and transportation.
• Identify data trends to maximize client business potential.
• Process and problem solve client or technical issues.
• Maintain professional and industry knowledge.
• Develop client relationships and contacts at all levels.

Experience:

• Minimum of 2 years’ experience in client implementation and or customer service
• Transportation experience a plus
• Intermediate to advanced knowledge of Microsoft Office Suite to include Word, Excel and Outlook.
• Strong problem solving and presentation skills
• Ability to work in a team environment
• Skill to prioritize, multitask and manage time effectively
• Excellent Customer Service and communication skills
• Self-starter with the ability to multi-task and prioritize
• Able to understand recurring problems and resolve them

This position offers a competitive base salary.

Related to: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, Dryvan, Dry Van, Box Trailer, Dry Goods Shipping, Non-Perishable Shipping, Container, Long Haul, Short Haul, Tractor Trailer, TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, LTL, Less Than Load, Less Than Truckload, Partial Load, Partial Shipment, Parcel, Small Parcel, Customer service, client relationships, customer relationships, client growth, maintain clients, account maintenance, build relationships, grow clientele, grow business, RFP, RFQ, generate sales, Independent Contributor, Team Player, Individual Contributor, IC