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Inside Sales Specialist

 Schaumburg, IL

Job ID:
Job Title:
Inside Sales Specialist
City & State:
Schaumburg, IL
Job Region:
Entry Level Independent Contributor
Business Unit:
Carrier Sales (Brokering/Capacity Management)
Service Offering:
Non-Asset (Traditional Brokerage)
Our client is a fast-growing third-party logistics provider servicing freight forwarders and shippers across the US. In 2019 they were recognized as one of Chicago’s Best & Brightest companies to work for and made the list of Inc 5000 fastest growing companies for three consecutive years (2017- 2019). They were founded with one simple idea in mind to raise the bar in logistics service and offer the best customer experience by combining the latest technology and customer centric philosophy.

Inside Sales Specialist
During the detailed / extensive training period (6-7months), this individual will serve as an Inside Sales Specialist. After 3-4 months, their specialty will be determined and will transition to either the Account Management or Carrier Sales Team.

Job Type: Full Time

  • Initially serve on the Capacity team calling on Carriers & analyzing lanes.
  • Develop carriers for consistent lanes and common RFP lanes.
  • Build out routing lanes for the consistent business and book that dedicated freight.
  • Account Manager:
    • Serve as an advocate and liaison for specified Customer Accounts to ensure overall customer satisfaction.
    • Grow and maintain relationships with Customers to uncover new opportunities.
    • Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
    • Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales.
    • Ensure the integrity of the shipment and the Company’s brand by following standard processes and procedures.
    • Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
    • Monitor and ensure accurate billing and strive to ensure mutually beneficial business operations.
  • Carrier Sales Representative:
    • Source negotiate and secure Carriers to move available freight in a timely and cost-effective manner.
    • Develop carriers for consistent lanes and common RFP lanes.
    • Negotiate and secure Carriers to move freight.
    • Cultivate strong core Carrier relationships.
    • Maintain communication with Carriers and Customers to ensure a high-quality freight movement process.
    • Ensure all parties are informed of route changes, delays, freight concerns or other issues.
    • Schedule pick-up and delivery appointment times.
    • Maintain and update accurate information in the Company’s operating system.
  • HS Diploma, Bachelor’s Degree a PLUS
  • 1+ year of professional experience
  • 2+ years of experience in a high-sales environment
  • Self-motivated, entrepreneurial spirit, hunter-mentality
  • Excellent interpersonal and negotiation skills

This position offers a competitive base salary.


Related to: TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, lead generation, networking, cold calling, revenue growth, negotiate rates, customer service, RFP, RFQ, business development, enterprise, CRM, prospect, client development, client relationships, Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, 3PL, Third Party Logistics, Shipping, Asset, Asset Brokerage, Fleet, Terminal, OTR