Drayage Account Manager

 Chicago, IL

Job ID:
Job Title:
Drayage Account Manager
City & State:
Chicago, IL
Job Region:
Mid Level Independent Contributor
Business Unit:
Customer Service
Service Offering:
Non-Asset (Traditional Brokerage)
Our client is a flexible and dedicated logistics service partner. They work with their customers to design custom solutions.

Drayage Account Manager
The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our client’s product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Job Type: Full-time

  • Work cross functionally within the company to communicate with all stakeholders in customers' success.
  • Create and maintain relationships with customers to better understand and achieve their needs.  
  • Make visits to customers to identify opportunities for growth within our client’s platform.  
  • Manage all reporting about the health of customers' accounts.

  • Previous account management experience.
  • Articulate and well accustomed to a client-facing role.
  • Willingness and ability to travel.

This position offers a competitive base salary.

Related to: Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR, TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer, Intermodal, Drayage, Container Shipment, Container, Port Drayage, International Shipment, Port, Cargo, Rail, Domestic, Customer service, client relationships, customer relationships, client growth, maintain clients, account maintenance, build relationships, grow clientele, grow business, RFP, RFQ, generate sales, Independent Contributor, Team Player, Individual Contributor, IC